Viaplay Group strives to empower individuals and give them control over their personal data. . For more information on how you can exercise your rights connected to a specific service, follow the links below to the privacy statement applicable to such service. If you have any questions about our data protection practices, please contact our Data Protection Officer.

The right to be informed

We have detailed privacy statements in place to ensure that our customers, viewers, listeners, vendors, employees and other stakeholders stay informed and remain confident about the way we process personal data.

For more details on how our each of our services processes personal data, read the specific privacy statements using the links below.

Right to access

You have the right to obtain confirmation from us as to whether your personal data is being processed, and, where that is the case, you have the right to access the personal data in question or a copy.

Right to rectification

If you find that the personal data that we process is inaccurate, you have the right to request that we correct this data.

Right to erasure (“right to be forgotten”)

Under certain circumstances, you have the right to request erasure of personal data processed by us as a controller. The right to have personal data erased is applicable if:

  • The personal data is no longer necessary for the purpose for which we originally collected or processed it;
  • We are relying on consent as the lawful basis for processing the data, and the consent is withdrawn by the individual;
  • We are relying on legitimate interests as the lawful basis for processing the personal data, and the individual objects to that processing, and we have no overriding legitimate interest to continue processing;
  • We are processing the personal data for direct marketing purposes and the individual objects to such processing;
  • We have processed the personal data unlawfully (i.e., in breach of the lawfulness requirement in article 5.1 (a) of the GDPR);
  • We must erase the data to comply with a legal obligation of the individual.

Right to restriction of processing

If the accuracy of personal data or our legitimate interest to process personal data are questioned, you have the right to request that we restrict processing of this data until a solution has been found.

Right to object to processing

If our legitimate interest to process personal data is questioned, you have the right to object to such processing.

Right to data portability

If personal data is processed by automated means based on consent or for the fulfilment of an agreement with you, you have the right to request that we provide you with the personal data in a machine-readable format for transmission to another data controller.

Right to lodge a complaint with a supervisory authority

If you have any questions or concerns with how we process personal data, we ask you to please let us know so that we can investigate the matter. You also have the right to file a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or to the Swedish Data Protection Authority  (“Integritetsskyddsmyndigheten”, “IMY”).

Contact information for IMY:

Phone: 08-657 61 00
E-mail: [email protected]